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Want exclusive offers & first access to products

    ABOUT @PACK
    Our Story
    Self Pick Up
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    Environmental Responsibility
    Return and Exchange
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    CATEGORIES
    Protective Packaging
    Food Grade Products
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    Services
    OFFICE
    10 Buroh Street #01-01 Singapore 627564
    Monday to Friday 9am to 5pm
    eCatalogue

    Sitemap | Terms & Conditions | Privacy Policy | ©2026 @pack International. All rights reserved.

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    • Protective Packaging
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    The @PACK Rewards program is a complimentary Lifetime Membership offering additional benefits and exclusive perks to our valued buyers.

    Ways to earn

    Signup
    200 Points

    Write a product review
    25 Points

    Refer a friend
    25 Points

    Ways to redeem

    Order discount
    100 Points = $1

    Delivery Options (Monday–Friday)

    Express Delivery: 1–2 business days
    Standard Delivery: 3–4 business days
    Customised Item Delivery: 7–10 business days


    Prefer to pick up your order? Visit us at 10 Buroh Street #01-01, Singapore 627564.

    Just send us a WhatsApp at least a day beforehand so we can have your order ready.

    Delivery Costs

    Packaging Deals You Can’t Miss: $1.99 per trip, per location

    Bulk orders and customised items:

    • $25 per trip, per location for items under 25kg or smaller than 49.9cm x 49.9cm x 14.9cm.
    • $80 per trip, per location for items over 25kg or larger than 50cm x 50cm x 15cm.

    Dispatch Location

    We ship every order from our Jurong warehouse in Singapore.

    Dispatch Confirmation

    You'll get a confirmation email and a WhatsApp message with your tracking details.

    Delivery Process

    We make sure your delivery is reliable. You'll get a photo when your order arrives, plus a heads-up the day before.

    Order Progress Monitoring

    Track your orders anytime in My Account under My Orders. You'll see real-time updates like 'being processed' and 'dispatched.'

    How can I pay for my order?

    You can pay for your order using any of the following methods at the @pack Online Shop:

    • Credit Card (Visa, Mastercard)
    • PayNow

    Paying by Credit Card:

    When you pay by credit card, your details are encrypted using SSL technology, so your information stays safe and secure. You can shop with confidence—your card details are protected from third parties.

    Paying with PayNow:

    With PayNow, you can instantly and securely transfer funds to our company’s Unique Entity Number (UEN). Just start the payment, complete it through your bank’s app or website, and then head back to the @pack site to wrap up your order. You’ll get a confirmation from both PayNow and us, so you’ll always know your payment went through smoothly.

    How can I be sure my payment details are secure?

    At @pack Online Shop, your data security is our priority. We use SSL encryption to protect your personal details, and your information is stored securely offline—so you can shop without worry.

    How do I use a promo code?

    Using a promo code is easy—just enter it in the 'Promotion' box at checkout. Only one code can be used per order, and the discount is split proportionally across your items. If you return something you bought with a promo code, the refund will reflect the discounted amount. Enjoy your savings!

    LET’S CHAT

    Our online Team is delighted to assist you.

    WhatsApp
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    Opening Hours
    Mon, Tues, Wed, Thurs, Fri:
    9am to 5pm

    Sat, Sun:
    Closed

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