Welcome to WordPress. This is your first post. Edit or delete it, then start writing!
The @PACK Rewards program is a complimentary Lifetime Membership offering additional benefits and exclusive perks to our valued buyers.
Ways to earn
Signup
200 Points
Write a product review
25 Points
Refer a friend
25 Points
Ways to redeem
Order discount
100 Points = $1
Delivery Options from Monday to Friday only
Express Delivery: 1 to 2 business days
Standard Delivery: 3 to 4 business days
Customised Item Delivery: 7 to 10 business days
Self Collection*: 10 Buroh Street #01-01 Singapore 627564
*Please send a WhatsApp message at least one day before your visit to avoid any inconvenience.
Delivery cost
Free Delivery: $500 and above before GST.
$25 Delivery Fee: For items below $500, under 25kg, and dimensions lesser than 49.9cm x 49.9cm x 14.9cm.
$80 Delivery Fee: For items below $500, over 25kg and dimensions exceeding 50cm x 50cm x 15cm
Dispatch Location
Orders are dispatched from the Jurong warehouse in Singapore.
Dispatch Confirmation
Customers receive a confirmation email with a parcel number for tracking.
Delivery Process
Our standard and express orders are delivered with reliability and require a signature upon delivery. Customers are notified an hour before the delivery to ensure a secure and smooth process.
Order Progress Monitoring
Customers can easily monitor the progress of their orders through My Account/My Orders. The system provides real-time updates, including the statuses of 'being processed' and 'dispatched,' giving customers full control over their purchases.
How can I pay for my order?
The Following methods of payment are available at the @pack Online Shop:
Credit Card:
When you pay with your credit card, rest assured that your details are transmitted in encrypted form using SSL. This robust security measure ensures that your credit card information is protected from interception by third parties, providing you with peace of mind.
PayNow :
With PayNow, you can make instant and secure electronic fund transfers to our company's Unique Entity Number (UEN). This convenient method allows you to initiate the payment, complete the transaction on your bank's website or app, and then return to the @pack site to finalize your order. You will receive payment confirmation from PayNow and an order confirmation from the @pack Online Shop, making the process smooth and hassle-free.
How can I be sure my payment details are secure?
We take data security seriously at @pack Online Shop. When you make a purchase, your personal data is protected with robust security measures, including SSL encryption. We also store your personal information on a computer that is not connected to the internet to prevent unauthorized access, ensuring your peace of mind.
How do I use a promo code?
Using a promo code is simple. Just enter it in the 'Promotion' area of your basket during checkout. Only one promo code can be used per order, and the discount will be divided proportionately by the item price. If you return an item purchased with a promo code, the refund amount will be the amount paid minus the promotion amount applied, giving you the power to enjoy discounts with ease.
Hi, this is a comment.
To get started with moderating, editing, and deleting comments, please visit the Comments screen in the dashboard.
Commenter avatars come from Gravatar.